ElevateQA (“we”, “us”, “our”) respects your privacy. This policy explains what we collect, why we collect it, and how we handle your information when you use our website elevateqa.net (the “Site”) or contact us.
What we collect
- Contact details you send us: name, email, message (e.g. via email or a form).
- Basic technical data: IP address, device/browser type, pages viewed (for security/usage).
- Project info: what you choose to share when requesting a proposal.
How we use your data
- Reply to messages and provide proposals/services you requested.
- Operate, protect, and improve the Site (fraud/abuse prevention, debugging).
- Send essential service emails. Marketing only if you opt in.
Cookies & analytics
We currently do not run marketing cookies. If we add analytics (e.g., privacy-friendly analytics or Google Analytics), we’ll update this page and, where required, show a cookie banner with choices.
Lawful basis (GDPR)
- Legitimate interests: site security and usage measurement.
- Contract / pre-contract: responding to inquiries and proposals.
- Consent: any optional marketing.
Sharing & processors
We don’t sell your data. We may use trusted providers:
- Hosting/CDN (e.g., Vercel or Namecheap)
- Email (e.g., Gmail/Google Workspace)
- Scheduling (e.g., Cal.com) if you book a call
These providers only process data to deliver their services to us and are bound by agreements.
Data retention
We keep contact emails and project notes only as long as needed to work with you or as required by law. If you want us to delete your info, ask us—see “Your rights”.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or request portability. Contact: elevateqa.agency@gmail.com.
International transfers
We operate remotely and may process data in and outside the EU/EEA. When data is transferred, we use appropriate safeguards (e.g., Standard Contractual Clauses) where required.
Security
We use reasonable administrative, technical, and physical safeguards. No system is 100% secure; please share only what’s necessary.
Children
Our Site and services are not directed to children under 16.
This policy is informational and not legal advice. We’ll update it as needed.